Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our services.
Information You Provide
- Account Information: Name, email address, phone number, and billing information when you create an account or subscribe to our services.
- Business Information: Company name, website, social media handles, and other details relevant to the services we provide.
- Communications: Messages, inquiries, and feedback you send to us through our contact forms, email, or other channels.
- Payment Information: Credit card or payment details processed through our secure third-party payment processors.
Information Collected Automatically
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on our site, click patterns, and navigation paths.
- Location Data: General geographic location based on your IP address.
We never sell your personal information to third parties. Your data is used solely to provide and improve our services.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
| Purpose | Description |
|---|---|
| Service Delivery | To provide and personalize the services you've requested, including partner program development and ecosystem building. |
| Communication | To send transactional emails, updates, security alerts, and support messages. |
| Improvement | To analyze usage patterns, troubleshoot issues, and enhance user experience. |
| Marketing | To send promotional content and offers (with your consent and easy opt-out options). |
| Legal Compliance | To comply with legal obligations, resolve disputes, and enforce our agreements. |
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, hosting providers, email services). These providers are bound by confidentiality agreements.
- Legal Requirements: When required by law, subpoena, or government request, or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: When you have given us explicit permission to share your information.
We carefully vet all third-party service providers and require them to maintain security standards consistent with our own policies.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure, encrypted storage of sensitive information
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal information on a need-to-know basis
- Two-factor authentication for administrative accounts
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Understand how you use our website
- Deliver relevant content and advertisements
- Analyze and improve our services
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential | Required for basic site functionality. Cannot be disabled. |
| Analytics | Help us understand how visitors interact with our site. |
| Marketing | Used to deliver personalized advertisements. |
| Functional | Remember your preferences and personalization choices. |
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to certain exceptions).
- Portability: Receive your data in a structured, commonly used format.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Restriction: Request limitation of processing in certain circumstances.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.
Third-Party Services
Our services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies before providing any personal information.
Third-party services we may integrate with include:
- Payment processors (Stripe, PayPal)
- Analytics services (Google Analytics)
- Email marketing platforms
- Customer relationship management (CRM) systems
- Social media platforms
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors we consider include:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Applicable legal, regulatory, or contractual requirements
- Our legitimate business interests
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or through a prominent notice on our website
- Provide you the opportunity to review the changes before they take effect
We encourage you to periodically review this page for the latest information on our privacy practices.
Questions About This Policy?
We're here to help. Contact our support team for any questions or concerns.
[email protected]